Prepaid Inpatient Health Plan for the Upper Peninsula
Managing specialty mental health & substance abuse services & supports
Toll Free: 888.333.8030 | Local: 906.225.7254
Customer Service Resources
Intellectually / Developmentally Disabled
Cerebral Palsy Group
Free educational information & support for those affected by cerebral palsy
Expand community services for adults who are in the criminal justice system and experiencing a mental and/or substance use disorder
National Alliance on Mental Illness (NAMI)
Grassroots advocacy group
Superior Alliance for Independent Living (SAIL)
Assists individuals with disabilities in the Upper Peninsula
American Psychiatric Association
Organization of psychiatrists working to ensure humane care and effective treatment for all persons with mental illness
National Suicide Prevention Lifeline
We welcome consumer input and suggestions. If you are dissatisfied with any aspect of your treatment, the customer service staff at your local community mental health agency or at your substance abuse provider will help you file a complaint. You will receive written feedback within 60 days of filing the complaint.
NorthCare has a customer services committee. The Customer Service staff along with consumers and families from across the region work together to improve the care provided.
If you are interested in helping us to provide better services, please call your local customer service staff or Ashlee at NorthCare 888.333.8030.
Every eligible recipient receives quality
specialty mental health and substance use disorder
services & supports
Limited English Proficiency Information
Refugee Health Information Network
Quality multilingual, health information resources for those providing care to resettled refugees
Free access to patient education materials and information for numerous cultural groups
National Network of Libraries of Medicine
Offers patient information in 17 languages, on topics such as disaster preparedness, surgeries, pregnancy, and other subjects
Talk. They Hear You.
Helps parents and caregivers learn about talking to their children about the dangers of underage drinking
Too Smart to Start
Research-based strategies and materials for professionals and volunteers at the community level
National Institute on Drug Abuse
Resources for substance abuse prevention
National Institute on Alcohol Abuse and Alcoholism
Understand the impact of alcohol on human health and well-being
Do Your Part
Michigan Department of Health and Human Services program to educate Michigan citizens about the dangers and the extent of substance abuse in Michigan
Evidence Based Practices
NorthCare is always interested in hearing consumer feedback and suggestions
Please call 888.333.8030 or email firstname.lastname@example.org
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